Via Condotti 15, 00187 Roma, Italy
+39066785712 | info@quart-zwind.com
Terms of Service
Welcome to Quartzwind. These Terms of Service govern your access to and use of our website, services, and any related content. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before using our services.
Last updated: November 22, 2024
Agreement to Terms
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services.
These terms apply to all visitors, users, and others who access or use our services, whether as casual browsers or clients engaging our game development services.
Use of Our Services
Acceptable Use Policy
You agree to use our website and services only for lawful purposes and in accordance with these terms. You may not use our services in any way that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of our services.
You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Activities
When using our services, you agree not to engage in any of the following prohibited activities:
- • Attempting to gain unauthorized access to any portion of our website or systems
- • Using automated means to access our website without our express permission
- • Copying, reproducing, or distributing our content without authorization
- • Engaging in any conduct that restricts or inhibits others from using our services
- • Violating any applicable laws or regulations while using our services
Service Access Requirements
To access certain features of our website or to engage our game development services, you may need to provide accurate and complete information. You represent that all information you provide is truthful, accurate, current, and complete. We reserve the right to refuse service or terminate accounts if information provided is found to be false or misleading.
Service Delivery and Performance
Game Development Services
When you engage Quartzwind for game development services, the specific scope, deliverables, timelines, and terms will be outlined in a separate service agreement or statement of work. These Terms of Service provide the general framework, while individual project agreements contain project-specific details.
We commit to delivering high-quality work that meets professional standards in game development. However, specific outcomes, player reception, or commercial success cannot be guaranteed as these depend on numerous factors beyond our control.
Fair Usage Guidelines
We strive to provide excellent service to all clients. To ensure fair access for everyone, we may implement usage guidelines or limitations on certain services. These guidelines help us maintain service quality and availability for all users. We will communicate any such limitations clearly and in advance.
Client Responsibilities
Successful project delivery requires collaboration. Clients are responsible for providing necessary project materials, timely feedback, and clear communication throughout the development process. Delays caused by lack of client input or delayed feedback may affect project timelines and deliverables.
Website Availability and Maintenance
Service Uptime
While we strive to ensure our website is available at all times, we cannot guarantee uninterrupted access. Our website may be unavailable during scheduled maintenance, updates, or due to circumstances beyond our control such as technical difficulties or force majeure events.
Maintenance and Updates
We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time. We will make reasonable efforts to provide advance notice of significant changes or scheduled maintenance that may affect service availability.
Feature Availability
Features and functionalities on our website may change over time as we improve our services. We may add new features, modify existing ones, or remove features that are no longer supported. Such changes are made to enhance user experience and maintain service quality.
Geographic Restrictions
Our services are intended for users worldwide. However, certain features or services may not be available in all geographic locations due to legal, regulatory, or technical limitations. We make no representation that our website or services are appropriate or available for use in all locations.
Intellectual Property Rights
Our Content Ownership
All content on our website, including text, graphics, logos, images, and software, is the property of Quartzwind or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
Client Project Rights
For commissioned game development work, intellectual property ownership and licensing terms will be clearly defined in individual project agreements. Generally, clients receive appropriate rights to use deliverables as specified in their service agreement, while we retain rights to methodologies, tools, and general knowledge developed during the project.
License to Use Website
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to exploring or engaging our services. This license does not include any right to download, copy, or modify our website content except as necessary for normal website viewing.
Trademark Notice
Quartzwind and our logo are trademarks of our company. Other product and service names mentioned on our website may be trademarks of their respective owners. You may not use our trademarks without prior written permission.
Payment and Pricing
Service Pricing
Prices for our services are displayed on our website and are subject to change. All prices are in Euros unless otherwise specified. Detailed pricing and payment terms for specific projects will be outlined in individual service agreements.
Payment Terms
Payment terms vary by service and project scope. Typically, we require an initial deposit before commencing work, with the balance due upon project completion or according to agreed milestones. Specific payment schedules will be detailed in your service agreement.
Late Payments
Invoices are due according to the payment terms specified in your service agreement. Late payments may result in suspension of services or additional fees as permitted by applicable law. We reserve the right to charge interest on overdue amounts.
Disclaimers and Limitation of Liability
Service Warranty
We provide our services with professional care and expertise. However, except as specifically stated in individual service agreements, our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
Limitation of Liability
To the fullest extent permitted by law, Quartzwind shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claims arising from or related to our services shall not exceed the amount you paid us for the specific service giving rise to the claim.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of these external sites. Your use of third-party websites is at your own risk and subject to their respective terms and conditions.
Termination
We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice, for any reason, including but not limited to breach of these Terms of Service. Upon termination, your right to use our services will immediately cease.
For ongoing service projects, termination terms will be governed by the specific project agreement. We will work to ensure fair resolution in the event of early termination, including appropriate compensation for work completed.
Legal Framework
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.
Dispute Resolution
Any disputes arising from these terms or your use of our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through the courts of Rome, Italy, and you consent to the exclusive jurisdiction of such courts.
Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we will provide prominent notice on our website or send notification to registered users.
Your continued use of our website or services after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms periodically to stay informed about your rights and obligations.
Questions About These Terms?
If you have questions or concerns about these Terms of Service, please contact us. We are committed to providing clear information about your rights and responsibilities when using our services.
Email: info@quart-zwind.com
Phone: +39066785712
Address: Via Condotti 15, 00187 Roma, Italy